Understanding Shift4 Statements

Overview:
Reconciling your processing fees from Shift4 can be confusing if you're comparing your Focus POS reports to the fees withdrawn from your bank account. That’s because Shift4, Focus, and your bank all track and report data differently. This article will help you understand how it works and why the numbers might not seem to line up

❌ Why Focus Reports and Bank Fees Don’t Match

You can’t just look at your Focus monthly report and compare it to the amount Shift4 took from your bank account to figure out your fee rate. Here's why:

• Focus shows sales based on calendar business dates.
• Shift4 shows sales based on batch dates, which are typically the next morning after the business day.
• Banks show lump-sum drafts, which often cover multiple terminals/readers and aren't detailed by day.

So for example:

• A Focus sale on May 29 (Wednesday) will show on Shift4 as May 30 (Thursday) because it was processed early the next day.

? Understanding Statement Timing

• Shift4 statements don't always cover the 1st to the 31st.
• They usually end on the last Friday's batch date of the month.
• But remember: the Friday batch date reflects Thursday's business.
  • So sales on Thursday (business date) will be included.
  • Sales on Friday (business date) will not — they'll roll into next month's statement.

Examples:

• If May 31 falls on a Tuesday, the statement ends on Tuesday, May 31.
• If May 31 is a Friday, sales from that day will appear on the next month’s statement, since they batch early Saturday morning.

Also:

• Please keep in mind when reading the statement that if you are processing with EMV, each reader will show as a "deposit" on the Shift4 statement. 
• For example, If you have 5 card readers, Shift4 will show 5 entries for the same day (one for each reader).