Understanding Shift4 Statements

Overview

Merchants often get confused when their Focus POS sales totals don’t match their Shift4 monthly statement. The root of this issue is simple: Focus and Shift4 record transactions on different days.

• Focus uses the Business Date — the day the sale happened.

• Shift4 uses the Batch Date — the next morning, when the sale is processed.

Example: Business Date vs Batch Date

This means that the last day of each month in Focus (e.g., 8/31) will always show up on the next month’s Shift4 statement (e.g., 9/1).

What This Means for You

• The last day of sales each month in Focus is never included in that same month’s Shift4 statement.

• So when you compare Focus totals to Shift4, you’re always missing the last day — because it was batched into next month.

⚠️ EMV Users: Why You Might See Multiple Lines

If your site uses EMV chip readers, each reader submits its own batch.

✅ You’ll see one line per reader per batch date on your Shift4 statement.

This is normal — and only applies to EMV-enabled locations.

Reconciliation Tip

To match Focus POS totals with a Shift4 monthly statement:

Run your Focus report from the last day of the previous month through the second-to-last day of the current month.

✅ Example for August:

To match the August Shift4 statement, run your Focus report for:

July 31 – August 30

Focus sales on August 31 will be batched on September 1, and show up on September’s Shift4 statement.

Cheat Sheet – Focus Report Ranges to Match Shift4 Statements

Use this same reference every year:

TL;DR

• Focus = Business Date

• Shift4 = Batch Date (next morning)

• The last day of each month in Focus = next month’s Shift4 statement

• EMV sites will see multiple batch entries per day (one per reader)

• To match totals: run Focus report through the second-to-last day of the month